SNCO Consulting · Microsoft Partner
SNCO Consulting, a Malaysian technology consultancy
SNCO Consulting Sdn Bhd is a Microsoft Partner helping Malaysian organisations implement Microsoft 365, Dynamics 365 Business Central and Microsoft Power Platform, with delivery shaped around local regulatory requirements.
WHO WE ARE
About SNCO Consulting
A Microsoft Partner based in Kuala Lumpur, helping Malaysian organisations plan and implement Microsoft 365, Dynamics 365 Business Central and Microsoft Power Platform.
SNCO Consulting Sdn Bhd is a Microsoft Partner specialising in digital transformation for small and medium enterprises. We focus on Microsoft 365 deployment, Dynamics 365 Business Central implementation and Microsoft Power Platform automation, with delivery shaped around Malaysian regulatory requirements including MFRS, MPERS, SST and LHDN e-Invoice.
What we implement
Microsoft 365 Apps deployment, Dynamics 365 Business Central financial management, and Microsoft Power Platform automation (Power Apps, Power Automate, Power BI).
Malaysian context
Configuration informed by MPERS, MFRS and IFRS-aligned reporting, Malaysian SST management, multi-currency support and PDPA 2010-related data handling.
HOW WE WORK
Implementation process
A structured six-phase approach to Dynamics 365 Business Central and Microsoft 365 delivery, informed by Microsoft's recommended practices and our Malaysian market experience.
Discovery & requirements
Business process mapping, current-system assessment and Malaysian regulatory requirements review, including MPERS/MFRS alignment and SST handling.
Solution design
Solution blueprints aligned with business practices, MPERS/MFRS-aligned chart of accounts, and a data migration strategy.
Development & configuration
System configuration to design specifications, including Malaysian SST setup, multi-currency configuration and role-based security.
Testing & quality assurance
Unit testing, user acceptance testing and Malaysian-specific validation for tax calculations and regulatory reporting.
Training & change management
Role-based training in English and Bahasa Malaysia, hands-on workshops and super-user certification programmes.
Go-live & stabilisation
Careful cutover planning, real-time monitoring, and post go-live optimisation with ongoing performance monitoring.
HOW WE MANAGE PROJECTS
Project management
Structured project governance with defined milestones, clear communication and proactive risk management, to help keep Microsoft technology implementations on track.
Milestone tracking
Projects are structured with specific milestones and achievement markers, giving clear progress indicators while maintaining quality standards at each phase.
Risk management
Potential risks are identified early, with mitigation strategies, regular assessment and proactive issue resolution to help minimise impact on timelines.
Resource coordination
Internal resources and client team involvement are coordinated across project phases to support consistent utilisation and skill allocation.
Scope management
Requirements are documented clearly, and scope changes are handled through formal assessment and approval procedures to protect project integrity.
Quality gates
Quality checkpoints at key milestones validate deliverable quality before progressing to the next phase of the implementation.
Documentation & knowledge transfer
Decision records and process documentation support ongoing system operation and knowledge transfer once the project is complete.
ONGOING PARTNERSHIP
Support and training
Support and training designed for Malaysian business hours and culture, so your organisation continues to get value from its Microsoft technology investment after go-live.
Online support
Support during Malaysian business hours in English and Bahasa Malaysia, through email, chat and remote assistance.
User training
Role-based training, hands-on workshops and super-user certification, delivered in English and Bahasa Malaysia.
System optimisation
Regular system health checks, usage analytics and workflow optimisation to help your Microsoft systems perform well as your business grows.
Knowledge transfer
User manuals, process documentation and knowledge-sharing sessions that build internal capability over time.
FIRM INFORMATION
More about SNCO Consulting
Further detail on the firm, the implementation scope we work within, and the responsibilities and controls that apply to a technology change.
More about SNCO Consulting
Further detail on the firm, the implementation scope we work within, and the responsibilities and controls that apply to a technology change.
Microsoft, Microsoft 365, Dynamics 365 Business Central, and Microsoft Power Platform (including Power Apps, Power Automate and Power BI) are trademarks of the Microsoft group of companies. SNCO Consulting Sdn Bhd is a Microsoft Partner and is independent of Microsoft Corporation.
Modernise the workflow—not just the software.
Bring us the process, control or reporting bottleneck. We will clarify the target state and the next implementation decision.
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