We provide comprehensive post-implementation support including 90-day go-live support, team training on AI companion capabilities, ongoing optimization based on performance analytics, user assistance and troubleshooting, system monitoring and maintenance, and regular check-ins to ensure continued value realization. Our support includes online assistance, scheduled consultations, documentation and knowledge base access, and guidance on new features as Microsoft releases updates. We're committed to maximizing your AI investment value long-term.

Our Smart Data Collection & Automation service transforms manual processes using Microsoft AI Builder and Power Automate. The system automatically extracts and validates information from invoices, contracts, and forms while learning your business patterns. AI comprehends context and relationships in documents, provides automated routing, and identifies process improvement opportunities. This reduces errors by up to 95%, accelerates processing times, and enables teams to focus on strategic work rather than repetitive data tasks.

Yes, our Intelligent System Integration service specifically addresses connecting existing business systems. We use Microsoft Azure AI services, Power Platform intelligence, and Dynamics 365 AI capabilities to create integration layers that understand data relationships and business context. Our solutions include AI-powered data mapping, intelligent API management, automated data validation, and real-time data synchronization across all platforms while maintaining PDPA compliance and enterprise-grade security.

Our AI-powered Microsoft solutions use subscription-based pricing that scales with your business needs. Costs vary based on service complexity, user count, and specific requirements. We provide transparent pricing with no hidden fees, including software licensing, implementation services, training, and ongoing support. Most Malaysian SMEs see ROI within 3-6 months through productivity improvements, error reduction, and operational cost savings. Contact us for a free assessment and customized pricing based on your specific business requirements.

Implementation timelines vary by service complexity, typically ranging from 4-12 weeks. Our process includes: comprehensive assessment and strategy development, AI model training using your specific business documents and processes, system configuration and integration, team training on AI companion capabilities, go-live support, and ongoing optimization. We follow a phased approach with regular milestones and provide 90-day post-implementation support to ensure successful adoption and maximize your AI investment value.

Microsoft 365 Copilot is an AI companion integrated across all our services that provides intelligent assistance for daily tasks. It offers executive-level strategic guidance, automates routine processes, generates reports, provides insights from integrated data, and helps with complex decision-making. Every SNCO implementation includes Copilot integration, creating AI-powered productivity environments that reduce stress, enhance work quality, and enable teams to focus on strategic initiatives rather than repetitive tasks.

Our Regulatory Compliance Automation service specifically addresses Malaysian requirements including MFRS compliance, MyInvois e-invoicing integration, and GST/SST automation. We use Microsoft Azure AI services and Dynamics 365 compliance modules with AI-powered monitoring that automatically adapts to regulatory changes. The system provides predictive compliance intelligence, automated reporting, and comprehensive audit trails to ensure your business stays compliant with evolving Malaysian regulations.

SNCO Consulting specializes in five core AI-powered Microsoft services: Executive Business Intelligence with real-time dashboards and predictive analytics, Regulatory Compliance Automation including Malaysian e-invoicing and MFRS compliance, Intelligent System Integration to connect business systems, Workflow Optimization & Process Excellence to reduce operational bottlenecks, and Smart Data Collection & Automation to transform manual processes. All services include Microsoft 365 Copilot integration for AI companion capabilities.