Frequently Asked Questions (FAQ)

Below are the most commonly asked questions. Do contact us if you require additional information.

How does Microsoft ERP automation reduce financial reporting costs?

Microsoft ERP automation significantly reduces financial reporting costs through eliminating manual data entry, automated month-end closing processes, and integrated financial workflows that reduce processing time by 50-70%. The system automatically consolidates financial data from multiple sources, generates standardized reports, and performs automated reconciliations that traditionally require significant manual effort. Real-time data processing eliminates the need for manual journal entries, reduces audit preparation time, and minimizes errors that require costly corrections. Additionally, automated compliance reporting for Malaysian regulations (SST, LHDN, MFRS) reduces the need for specialized compliance staff, while Power BI integration provides instant financial insights without requiring dedicated analysts. This automation typically reduces overall financial reporting costs by 40-60% compared to traditional manual processes.

What financial reports are included in your outsourcing service?

Our Financial Reporting Outsourcing service includes comprehensive monthly financial statements (Balance Sheet, Profit & Loss, Cash Flow Statement), quarterly management reports with variance analysis, annual audited financial statements preparation, and all Malaysian regulatory filings including SST returns and LHDN submissions. We provide real-time financial dashboards through Power BI integration, executive summary reports, budget vs actual analysis, and key performance indicator tracking. Additional reports include accounts aging analysis, inventory valuation reports, fixed asset registers, trial balances, and general ledger details. All reports comply with Malaysian Financial Reporting Standards (MFRS) and include automated audit trails for regulatory compliance and internal controls verification.

What is the implementation timeline for Finance & Operations in large Malaysian organizations?

Finance & Operations implementation for large Malaysian organizations typically requires 12-18 months for complete deployment, significantly longer than Business Central due to enterprise complexity. Phase 1 includes comprehensive business process analysis, solution architecture design, and infrastructure setup (3-4 months). Phase 2 covers core financial modules, supply chain configuration, and integration development (4-6 months). Phase 3 includes manufacturing execution, advanced analytics, user training, and change management (3-4 months). Phase 4 involves go-live preparation, data migration, performance optimization, and post-implementation support (2-4 months). Large enterprises with multiple business units, complex workflows, or extensive customization requirements may require additional time. Our phased approach ensures minimal business disruption while delivering measurable value at each milestone.

What enterprise features make Finance & Operations different from Business Central?

Dynamics 365 Finance & Operations is designed for large enterprises requiring advanced capabilities beyond Business Central's scope. Key differentiators include advanced manufacturing execution with shop floor control and quality management, global financial consolidation across multiple legal entities and countries, sophisticated supply chain optimization with demand forecasting and master planning, and enterprise-scale warehouse management with advanced logistics. Finance & Operations supports thousands of concurrent users, complex organizational structures, advanced budgeting and financial planning, and comprehensive regulatory compliance for multiple countries simultaneously. The platform includes built-in business intelligence with predictive analytics, advanced project accounting capabilities, and extensive customization options for complex business requirements that go beyond standard ERP functionality.

How does Business Central handle Malaysian regulatory compliance requirements?

Business Central includes comprehensive Malaysian regulatory compliance features including automated SST calculation and reporting, LHDN-compliant invoice formats, and MFRS accounting standards adherence. The system automatically generates required statutory reports such as SST returns, withholding tax certificates, and audit trails that meet Malaysian regulatory requirements. Business Central supports multiple bank formats for Malaysian banks, local currency handling, and government-required document formats. The platform includes built-in workflows for approval processes that comply with Malaysian corporate governance requirements, automated backup and disaster recovery for data protection compliance, and user access controls that meet Malaysian data sovereignty regulations.

What makes Dynamics 365 Business Central suitable for Malaysian SMEs?

Dynamics 365 Business Central is ideal for Malaysian SMEs because it provides enterprise-level ERP capabilities at an affordable cloud-based subscription model. The solution includes built-in Malaysian regulatory compliance for SST, LHDN reporting, and MFRS accounting standards without requiring extensive customization. Business Central grows with your business, starting from 10 users and scaling to hundreds, with flexible licensing that matches your needs. The platform integrates seamlessly with Microsoft 365 that most Malaysian businesses already use, providing familiar user experience and reducing training costs. Additionally, Business Central offers local Malaysian ringgit support, multi-language capabilities, and can be implemented quickly compared to traditional ERP systems.

What Microsoft 365 security features are essential for Malaysian businesses?

Essential Microsoft 365 security features for Malaysian businesses include Conditional Access for location-based and device-based access control, Data Loss Prevention (DLP) for PDPA compliance, Microsoft Defender for comprehensive threat protection, and Multi-Factor Authentication for enhanced user security. Advanced features include Information Rights Management for document protection, eDiscovery for legal compliance, and Compliance Manager for Malaysian regulatory adherence. We configure Microsoft Intune for mobile device management, Advanced Threat Protection for email security, and Cloud App Security for comprehensive visibility and control over cloud applications used by your organization.

How long does Microsoft 365 implementation typically take for Malaysian enterprises?

Microsoft 365 implementation for Malaysian enterprises typically takes 4-8 weeks depending on organization size and complexity. Phase 1 includes tenant setup, security configuration, and pilot user deployment (1-2 weeks). Phase 2 covers full user migration, Teams deployment, and SharePoint configuration (2-3 weeks). Phase 3 includes advanced security features, compliance setup for Malaysian regulations, and user training programs (2-3 weeks). Large enterprises with complex requirements may require additional time for custom integrations and extensive change management.

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